You can bring your scooter with us whenever it breaks down, remember that you have a 6-month warranty, with a free service and you can continue to extend your warranty by bringing your scooter to us for maintenance every 3 months.

From time to time we renew the scooters that we use as a demonstration in the store or in Expos, stay on top of our social networks to know when the time comes.

We know that not all brands are responsible for the maintenance of the scooter you buy, that is why our technicians are trained to maintain and repair the scooters of the most popular and sold brands in the market.

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On average, electric scooter batteries last 3-5 years, roughly equivalent to 400-500 charge cycles. Its lifespan is determined by a number of factors, such as speed and how often the scooter is ridden. Ongoing maintenance can help extend battery life. In addition to good care such as keeping it in a cool place out of sunlight and not letting the battery drain completely or not be used for long periods of time.

The maximum weight to use an electric scooter varies by model. On average they range from 100 to 120 kg. Please read your scooter user manual where you set the maximum load for your electric scooter.

Using an electric scooter is as safe as riding a bike. Our scooters are made from high-quality materials, and they’re built to last. We advise users to use them with all the safety precautions as they would with any physical activity.

Yes. Although each city and state has different regulations on the use of helmets and electric scooters, we recommend that all cyclists wear a helmet.

If you do not charge your scooter correctly, insufficient voltage is produced in the battery power supply, so we recommend charging the scooter at least once a month even if it is not in use, to avoid damage that cannot be repaired.